Skills & Competencies for Retail Franchising Coordinator

Retail Franchising Coordinator job profile

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JOB SUMMARY for Retail Franchising Coordinator

Processes franchise applications, explains franchise policies and procedures to new franchise owners and applicants, and coordinates necessary licensing.

JOB RESPONSIBILITIES for Retail Franchising Coordinator

Analyzes and verifies franchise agreement information, provides data necessary to secure business licenses. Ensures all documentation is prepared correctly and is complete.

Retail Franchising Coordinator SALARY RANGE

BASE 50%
$77,475
TOTAL 50%
$81,525
Job Level
A02
Job Code
SM15000270
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Retail Franchising Coordinator Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Franchising Coordinator skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for Retail Franchising Coordinator

1 Industry Competency – Retail Industry
Proficiency Level -2
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Lists diverse activities and functions of retailing including buying, advertising, and data processing.
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Level 2 Behaviors
(Light Experience)
Identifies and explains major operational issues and considerations.
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Level 3 Behaviors
(Moderate Experience)
Implements promotional activities to communicate the features and benefits of new products.
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Level 4 Behaviors
(Extensive Experience)
Monitors and optimizes retail operations to enhance productivity and cost-effectiveness.
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Level 5 Behaviors
(Mastery)
Explores the historical and future positioning of the organization in light of prevailing retail trends.
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2 Industry Competency – Retail Business Development
Proficiency Level -1
Skill definition-Identifying growth opportunities and driving retail business expansion with a strategic mindset, market awareness, and business acumen.
Level 1 Behaviors
(General Familiarity)
Explains concepts such as customer-centric strategies, omnichannel retailing, product assortment and merchandising.
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Level 2 Behaviors
(Light Experience)
Gathers basic information about competitors' offers and market positioning to aid in benchmarking and idea generation.
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Level 3 Behaviors
(Moderate Experience)
Executes membership programs that foster customer loyalty, recurring revenue, and exclusive benefits.
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Level 4 Behaviors
(Extensive Experience)
Leverages market analysis tools, such as Retail CRM, to analyze purchasing behavior, and emerging market opportunities.
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Level 5 Behaviors
(Mastery)
Leads negotiations with clients, suppliers, and other industry players to secure large-scale partnerships and deals.
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3 Retail Franchising Coordinator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Franchising Coordinator
Proficiency Level - 4
5 Competency for - Retail Franchising Coordinator
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Retail Franchising Coordinator

1 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names the different reports using presentation software, such as PowerPoint.
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Level 2 Behaviors
(Light Experience)
Recognizes and saves files in various file formats as needed.
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Level 3 Behaviors
(Moderate Experience)
Updates important data in existing database records.
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Level 4 Behaviors
(Extensive Experience)
Manages the upgrading of firmware, software, and outdated hardware systems.
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Level 5 Behaviors
(Mastery)
Establishes digital protective measures on intellectual property and data that belong to an organization.
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2 Job Family Competencies – Administrative Support
Proficiency Level -2
Skill definition-Executing diverse administrative activities and procedures essential to the smooth operation of an office or facility.
Level 1 Behaviors
(General Familiarity)
Illustrates the application of standard office procedures, including naming conventions and filing systems.
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Level 2 Behaviors
(Light Experience)
Responds to and escalates client queries to senior personnel for further assistance.
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Level 3 Behaviors
(Moderate Experience)
Handles and safeguards sensitive information acquired from administrative support interactions and activities.
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Level 4 Behaviors
(Extensive Experience)
Oversees administrative projects and coordinates resources to guarantee timely and successful project completion.
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Level 5 Behaviors
(Mastery)
Forecasts resource needs based on projected workload to ensure adequate staff for administrative operations.
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3 Retail Franchising Coordinator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Franchising Coordinator
Proficiency Level - 4
5 Competency for - Retail Franchising Coordinator
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Retail Franchising Coordinator

1 Core Competencies – Scheduling
Proficiency Level -2
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Lists ways to improve scheduling skills, including setting deadlines, using a planner and delegating tasks.
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Level 2 Behaviors
(Light Experience)
Reports the changes in scheduled appointments for management to review.
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Level 3 Behaviors
(Moderate Experience)
Uses organizational workforce models to determine schedules that meet operational commitments.
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Level 4 Behaviors
(Extensive Experience)
Organizes calendars for department personnel to set meetings, conferences, teleconferences, and travel.
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Level 5 Behaviors
(Mastery)
Designs an organizational timetable to keep track of all scheduled activities of employees.
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2 Core Competencies – Office Support Tools
Proficiency Level -2
Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Explains the differences between word processors, spreadsheets, and database management systems.
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Level 2 Behaviors
(Light Experience)
Uses MS Outlook for collaboration, communication, and email management.
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Level 3 Behaviors
(Moderate Experience)
Shares ideas for document and data conversion when upgrading to new releases.
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Level 4 Behaviors
(Extensive Experience)
Manages the team collecting, organizing, analyzing, and summarizing data in spreadsheets.
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Level 5 Behaviors
(Mastery)
Oversees SharePoint, portal management system, and business tools to maintain operational efficiency.
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3 Retail Franchising Coordinator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Franchising Coordinator
Proficiency Level - 4
5 Competency for - Retail Franchising Coordinator
Proficiency Level - 5

Summary of Retail Franchising Coordinator skills and competencies

There are 5 hard skills for Retail Franchising Coordinator, Retail Industry, Retail Business Development, Franchise Development and Management, etc.
5 general skills for Retail Franchising Coordinator, Computer Literacy, Administrative Support, Contract Management Software, etc.
8 soft skills for Retail Franchising Coordinator, Scheduling, Office Support Tools, Attention to Detail, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Franchising Coordinator, he or she needs to be proficient in Scheduling, be proficient in Office Support Tools, and be proficient in Attention to Detail.

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